Live demo

Know who pays before you write the RO.

This page runs our coverage arbitration engine, live — one screen of the workspace your advisors would use. In the product, its answer arrives already worked into the advisor’s morning: a prep sheet per appointment, a customer menu built to be handed over, and a follow-up list that never lets a declined job go quiet.

The prep sheet

Every appointment arrives as a one-screen brief — coverage, declined work, tires predicted to a date. Ranked by what to present first.

The menu

Three answers of equal weight, Not today first, and the covered total as the first number the customer sees.

The follow-up

Every decline becomes a dated task with a dollar figure and a talk track. Your BDC works a ranked list, not a spreadsheet.

Ask for a tour code and explore the whole workspace at your own pace — as an advisor, a manager, or the BDC. The walkthrough comes after, on your own VINs. Have a code? →

Coverage arbitration engine

Try it. A VIN and a customer concern are enough. The engine checks open recalls, prepaid maintenance, tire & wheel, every factory warranty term, and any service contract on file — in that order — then tells you who pays, what the customer owes, and what you must do before starting work.

Plain language, an op code, or a trouble code — all work.

Change this and re-run — the payer flips without touching anything else.

Decisive on Hyundai, Kia, Genesis and Mitsubishi — the headline 10yr/100k powertrain is original-owner only.

Pick an example, or enter any VIN.

Decoded live against NHTSA. Nothing is stored.

VIN decoding uses the free NHTSA vPIC service. Recall data comes from NHTSA by make/model/year — not by VIN, and without remedy status, so campaigns are shown as candidates to verify in the OEM portal rather than as confirmed open recalls.

Factory warranty terms are reference data and vary by model and model year. DealerTech advises; the administrator or manufacturer adjudicates.