Legal
Privacy Policy
How The DAS Board LLC handles personal information in DealerTech.io.
Last updated August 19, 2026
The short version
There are two kinds of personal information here and they are not treated the same.
Yours, if you contacted us. Name, email, phone, dealership. We use it to reply to you and nothing else. We do not sell it, share it for advertising, or send it anywhere except the four vendors listed below. Ask and we will show you what we hold or delete it.
Your dealership’s customers’. That belongs to the dealership, not to us. We hold it for them, under their instruction, and we do not use it for our own purposes. If you are a vehicle owner asking about your record, the dealership is the company to ask — we will help them answer, but the answer is theirs to give.
And before you sign in, this site sets no cookies at all. There are no analytics, no pixels, and no third-party scripts on any page.
This summary is written to be read. The sections below are the actual policy, and where they differ from the summary, they govern.
1. Two roles, and which one applies to you
The DAS Board LLC operates DealerTech.io. Depending on the data, we act in one of two capacities, and the difference decides who you ask about what.
We are the business (controller) for our own contacts
When you fill in the demo-request form on this site, or hold an account with us, we decided to collect that information and we decide what it is for. Requests about it come to us.
We are a service provider (processor) for everything in the product
Customer names, contact details, VINs, service history, declined work, inspection measurements, uploaded service contracts, consent records — the dealership put those there and the dealership decides what happens to them. We act on their instruction, under their agreement with us. We do not sell that data, use it to build our own products, or use it for any purpose other than providing the service to that dealership.
2. What we collect as a business
Demo requests
The form on this site asks for, and stores, exactly these: your name, your email address, your phone number, your dealership’s name, your role, how many rooftops the group has, which DMS you run, and whatever you type in the message box. It also records which page the form was submitted from. All of it except name, email and dealership is optional.
We use it to reply to you, to prepare a walkthrough that is about your store rather than a generic one, and to keep track of whether we have already got back to you — including any note we make about that conversation. That is the whole list.
Accounts
A user account holds an email address, a name, the dealership and role that account was granted, and the sign-in records our authentication provider keeps. We use it to sign you in and to attribute actions in the product to the person who took them — which is a deliberate feature, not a side effect: the audit log records who confirmed what, and that is the record a dealership relies on when a coverage answer is later disputed.
What we do not collect
- No analytics, no advertising identifiers, no cross-site tracking, no fingerprinting. There are no third-party scripts on this site.
- No cookies before you sign in. See the cookie policy, which is short.
- No card numbers. Payment details are entered on Stripe’s own hosted pages and never touch our application.
- No SMS. We do not send text messages — customer links are copied and pasted by a person.
3. Data we hold for a dealership
A dealership using DealerTech.io puts customer records into it: names and contact details, vehicles and VINs, service history, work that was quoted and declined, inspection measurements, prepaid maintenance and service contracts (including uploaded copies of the contract document itself, which can carry a signature), appointment history, and consent records showing what a customer agreed to and when.
That data is the dealership’s. We hold it to run the product for them and for no other reason. Concretely, that means:
- We do not sell it, and we do not share it for advertising.
- We do not use it to train machine-learning models — ours or anyone else’s.
- We do not use one dealership’s data to serve another. Isolation is enforced in the database rather than in queries; see the security page.
- Our staff access it only to operate and support the service, and granting that access is itself written to the audit log, when it starts and when it ends.
4. Who else touches it
The complete list of subprocessors. There is no fifth, and adding one means updating this page in the same change.
Supabase
Postgres database, authentication, and the private bucket customer documents are stored in. This is where dealership data lives.
Stripe
Subscription billing. Stripe holds the card; we never receive or store card numbers.
Anthropic
The model that reads uploaded service contracts and answers Co-Pilot questions. API data is not used to train models.
Netlify
Hosting and the scheduled jobs that run overnight.
Data is hosted in the United States. We do not offer the product outside the United States and do not transfer dealership data abroad.
We may also disclose information where the law requires it — a subpoena, a court order — or to establish or defend a legal claim. Where a demand covers a dealership’s data and we are permitted to tell them, we will.
5. How long we keep things
Stated as what the software actually does, which is less tidy than a table of retention periods and more honest than inventing one.
Demo requests
Kept while they are useful as a business record, and deleted on request. There is no automatic expiry.
Dealership data
Kept for as long as the dealership’s account is active, because deleting a service history is deleting the product. When an account ends, the data remains available to the dealership — the billing state that closes an account deliberately keeps export permitted, and we will export it for them on request — and we delete it on the dealership’s verified instruction.
Audit records
The audit log is append-only by design: no update or delete policy exists on it, and the product contains no code path that edits an entry. That is what makes it worth having. Credentials and tokens are redacted before anything is written to it.
6. Your rights
California’s privacy law applies above revenue and volume thresholds that we do not currently meet. We grant these rights anyway, to everyone, because at our size it costs nothing but the willingness to answer an email — and a policy that only works once we are big enough to be forced is not a policy.
- Know. What we hold about you, where it came from, and who we disclosed it to.
- Access. A copy of it.
- Correct. Fix anything wrong.
- Delete. Remove it, unless we are required to keep it.
- Non-retaliation. Exercising any of these changes nothing about the service you get.
We do not sell personal information, and we do not share it for cross-context behavioural advertising. Not as a policy choice we could quietly reverse — there is no advertising technology on this site to do it with. That is why there is no “Do Not Sell My Information” link anywhere on it: the honest version of that page is this sentence.
To exercise any of these, email info@dealertech.io. We will verify that you are who you say you are before acting — for an account, by the email address on it. Requests about a dealership’s customer records go to the dealership, as described in section 3.
7. Children
DealerTech.io is a tool for dealership staff. It is not directed at children and we do not knowingly collect information from anyone under 16. If a dealership has loaded such a record and tells us, we will help them remove it.
8. Changes to this policy
When this changes, the “last updated” date at the top changes with it. Where a change materially affects a dealership under contract, we tell them directly rather than relying on them re-reading a page.
9. Contact
The DAS Board LLC, operator of DealerTech.io — info@dealertech.io.
This document was written from the software it describes, and has not been reviewed by counsel. It is the honest starting text, not legal advice. If a term here matters to your dealership’s decision, tell us and we will get it right rather than argue it later.